Google/Apple Account Deletion Request
Google and Apple are requiring that all mobile applications provide a method for users to delete their mobile/online banking user profiles. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.
If you would like to request removal of your app accounts and related data, simply send an email request to info@1stiowa.bank or visit our Contact Us page or call one of our locations nearest you.
Please type “Remove Mobile/Online Banking” in the subject line of your email and provide us with a good phone number to reach you at. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.
Please note, when requesting deletion of mobile/online banking:
- You will no longer be able to log in to online banking or First Iowa State Bank’s mobile app.
- You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements, your preferences will be changed to receiving paper statements.
- Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, and scheduled or recurring transfers, as well as any history for any of these services. When we contact you for verification, we will review specific impacts to you based on the features you use.
- Your First Iowa State Bank financial accounts and loans will remain open and unaffected
